Robert S
OGDENSBURG, NY | 2021 Chevrolet ColoradoNovember 7, 2025
Bill Rapp delivers what they promise! People trust them, and so one may have to wait a week or two for an appointment, but it's worth it. And it you have to wait while your car is being serviced, they have a light, clean waiting area with comfortable seating, coffee, television, etc. We've also been buying our cars there for about 12 years, and have always gotten a great deal, a great car, and the sense that we were being taken care of throughout the process. Very grateful to have this business so close by!
Response from Bill Rapp Chevrolet of Ogdensburg
November 9, 2025Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fay B
CANTON, NY | 2022 Chevrolet TahoeOctober 24, 2025
Mike, in the service department, went above and beyond my expectations on the repair time to get me back on the road quickly ! Brandon also helped me with a request I had regarding paperwork, and proceeded to ensure my tire pressure was correct by adding air for my upcoming long trip.
Response from Bill Rapp Chevrolet of Ogdensburg
October 25, 2025We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
William G
ENGLEWOOD, FL | 2026 Chevrolet EquinoxOctober 23, 2025
Pete went above & beyond to get us in another vehicle in a short time.
Response from Bill Rapp Chevrolet of Ogdensburg
October 26, 2025William, we're happy you found our staff to be so supportive during your experience here at Bill Rapp Chevrolet of Ogdensburg - Service. Feel free to reach out to us if you need anything. Have a wonderful day.
Doris K
GOUVERNEUR, NY | 2014 Buick EnclaveAugust 21, 2025
Great seavice as usual
Response from Bill Rapp Chevrolet of Ogdensburg
August 22, 2025Doris, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Charles G
MADRID, NY | 2025 Chevrolet 2500HD SilveradoAugust 18, 2025
They got me in on time and everything was good
Response from Bill Rapp Chevrolet of Ogdensburg
August 20, 2025Charles, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
Frank P
POTSDAM, NY | 2023 Buick EnclaveAugust 12, 2025
Oil change , tire rotation and had auto headlights feature checked. All service was prompt and efficient.
Response from Bill Rapp Chevrolet of Ogdensburg
August 14, 2025Frank, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Kathryn M
NORWOOD, NY | 2021 Chevrolet EquinoxJuly 19, 2025
I am always greeted warmly with smiles when I arrive at the dealership. It was time for the next oil change and tire rotation, and I also had the inspection so that I could purchase an extended warranty on my '21 Equinox. Everyone from the service desk, the office staff, and Jordan were kind and friendly thoughout my time there. Always a great experience there, and highly recommend this dealership to anyone.
Response from Bill Rapp Chevrolet of Ogdensburg
July 21, 2025Kathryn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Rapp Chevrolet of Ogdensburg. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Scott J
HEUVELTON, NY | 2019 Chevrolet 1500 SilveradoJuly 16, 2025
Always do a great job .
Response from Bill Rapp Chevrolet of Ogdensburg
July 17, 2025We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Staci A
LISBON, NY | 2025 Chevrolet Silverado 2500 HDMay 19, 2025
The salesman, Shaun Murray made the purchase seamless and enjoyable. He was very knowledgeable of the vehicle’s features. I would buy again in the future.
Response from Bill Rapp Chevrolet of Ogdensburg
May 20, 2025Staci, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Daniel B
CANTON, NY | 2008 Chevrolet SilveradoMay 15, 2025
Very good
Response from Bill Rapp Chevrolet of Ogdensburg
May 16, 2025Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!